Good practices: leadership - Recognition & Rewards (2024)

  • Introduction

With the Recognition & Rewards programme, we want to achieve a healthy and open academic culture. Supervisors are primarily responsible for creating a socially safe and inclusive working environment where teamwork, talent development, and (academic) integrity are paramount. We will ensure that there is a focus on good leadership at all job levels. Below you can find some examples of training leadership.

  • Tilburg University

Leadership as the driving force behind Tilburg University’s talent-based approach

As all Tilburg University’s employees have their own, unique talents, it’s only natural that we adopt a talent-oriented approach. It is our mission to recognise and reward these talents and to make each member of the team aware of them. Not only will recognising everyone’s talent lead to more work satisfaction, but the connecting of these talents will also help to create the best team results. We therefore have a clear vision on the role that leadership has in identifying talents and giving employees the room to develop themselves. Which is why it’s no wonder that Tilburg University introduced the concept of leadership entitled ‘Connected Leading’ a few years ago. We want our leaders at Tilburg University to play a crucial role in recognising, rewarding and connecting the diversity of talents we have.

The great importance of an ambassador that shows leadership

Leadership and the focus on talent have been given a prominent place in Tilburg University’s Strategy (2022-2027). We are delighted to have Vice-Rector Magnificus prof. dr. ir. Jantine Schuit as our ambassador, as her passion for the talent-based approach (which, in our opinion, is exactly what Recognition & Rewards is) acts as a lever in the change we want to achieve and, in her acting as our ambassador she shows the community what leadership is. According to Schuit: “Universities have traditionally placed a heavy emphasis on disciplinary top research, with a high position in the rankings as the ultimate goal. It is debatable whether such a single-minded focus is wise. Societal questions ask for more interdisciplinary collaboration. Moreover, it is doubtful whether a one-sided perspective will help you get the best out of your people and teams and make you attractive as an employer to a broad variety of talented people in the long term.” In her opinion, it all starts with leadership and leaders who have leadership qualities like connection, self-awareness and dialogue.

Image board on leadership roles. Illustration: UG.

Leadership talents for formal leadership roles

Of course, both research and teaching will continue to be the basis in academic careers. But if we want to take leadership seriously, we also want to offer more recognition and rewards to leadership roles. As Tilburg University sees leadership as the foundation for the significant change we want to bring about, it is important to be transparent about leadership roles: What does it mean to have such a formal role, what kind of talent do you need for such a role? One of our faculties has therefore described the leadership roles of vice-dean and director of research/education, thus giving recognition to the importance of these roles and placing us in a better position to spot leadership talents for these roles early on.

Recognising the diversity of talent in a team

At Tilburg University, we encourage employees to get to know their specific and unique talents (or ‘strengths’, as we call them), and more than 600 of them already have. As soon as supervisors and directors know the talents in their team and know how important it is that every talent is recognised and acknowledged, those talents can be optimally utilised within the team. Some supervisors already see the results of their efforts of investing in talents: more work satisfaction and a team that works together to get the best results. As Schuit says: “The current generation has different perspectives. (…) They are looking for an employer where they feel safe, where they can work in a pleasant environment and achieve their full potential.”

Watch our Newsflash

For more information about our approach, feel free reach out to:

Stefan van der Meer – Programme lead Talent & Leadership: s.vdrmeer@tilburguniversity.edu
Marjan van Hunnik – Programme lead Recognition & Rewards: m.vanhunnik@tilburguniversity.edu

  • University of Groningen

Leadership at the University of Groningen

Leadership is needed in order to be able to realise our strategic principles and our core tasks – research, teaching and impact. Leadership is not an aim in itself, but a means of working together to achieve excellent results in a safe and stimulating work environment. Taking responsibility, collaborating and being open to other perspectives: these are the things we value at the University of Groningen (UG). We are committed to the wellbeing and development of both staff and students. And this requires leadership.

Vision on leadership

The UG vision on leadership was shaped through dialogue sessions, in consultation with a large number of colleagues from different faculties and functions, and of various ages, backgrounds and areas of expertise. The vision defines what leadership consists of, why it is important and what we expect. It distinguishes four leadership roles: personal leadership, individual leadership, group leadership and organisational leadership. The boundaries between these roles are not hard and fast; you can also take on several roles at the same time.

Everyone at the UG provides leadership – for themselves, their own work, their own development and their career. This happens in research, teaching and support, regardless of a person’s age or stage in their career. Personal leadership is at the heart of our work.

Image board on leadership roles. Illustration: UG.

The leadership vision is now a cornerstone for the establishment of an overarching programme, including the creation of a leadership community/academy aimed at enhancing the standard of leadership. Our main focus during the upcoming period will be on raising awareness regarding the paramount importance of strong leadership and of the vision and ensuring that this message is heard. So, although leadership is not a new phenomenon, the explicit recognition of it is a key driver of professional success and wellbeing.

Good practices: leadership - Recognition & Rewards (3)“The entire university community needs to understand that strong leadership is essential to the health of our university, to make it a place where members of staff can really flourish.”

Peter Verhoef, Dean of the Faculty of Economics and Business and member of the University of Groningen Recognition & Rewards Committee

How do we approach leadership and leadership development?

Leadership is not always something that comes naturally if you are, for example, a brilliant researcher, lecturer or support professional. But it is something you can learn. Developing leadership behaviours and skills is more than just theory. Compare it to learning a sport. You master it mainly through training, practice and just doing it. But also by regularly reflecting on your own actions and learning from inspiring colleagues who lead by example.

‘Although leadership is not a new phenomenon, the explicit recognition of it is a key driver of professional success and wellbeing.’

For the UG, continuous leadership development is such an important issue that we have decided to stimulate and monitor it in a number of ways. First, we will identify the changes needed to give leadership the place it deserves in our organisation. We will also set up an internal leadership community/academy, which will help staff to develop their leadership skills, both in theory and in practice. Finally, we will make leadership development part of the onboarding and re-boarding process. Leadership will also be part of the assessment framework when we appraise staff through the R&O and when assessing them for their next position.

For more information and to download the vision statement, go to: https://www.rug.nl/about-ug/policy-and-strategy/leiderschap-bij-de-rug/

  • Authors: Sandy Fidder and Dicky Tamminga (University of Groningen)
  • Maastricht University

A leadership programme resulting from co-creation

Good practices: leadership - Recognition & Rewards (4)

Ann Vanderhaeghe

Looking differently at leadership, organisation-wide, is just one of priorities of the Maastricht University Recognition & Rewards programme. “It is important that we identify, recognise, develop and retain everyone’s talent”, emphasises Ann Vanderhaeghe, programme manager of the university’s Leadership Academy. “It begins with the way supervisors talk to staff members about their development. Which is why we have developed a training course covering precisely that theme.”

Maastricht University (UM) set up the Leadership Academy to enhance leadership skills in accordance with the principles of Recognition & Rewards. “UM already offered a range of leadership courses, we just didn’t know whether they were what supervisors at all levels were looking for”, Vanderhaeghe explains. “That’s why we consulted stakeholders and the target group at length. This resulted in various formal training courses, supplemented with forms of informal learning (such as coaching and peer review) and the first foundations for a learning community.”

Among other things, focus groups revealed that supervisors needed a detailed explanation of the principles of Recognition & Rewards. “That has prompted us to develop a completely new programme, in co-creation with the target group”, says Vanderhaeghe. “Their feedback enables us to make additions and improvements to the programme on an ongoing basis.”

Designing a development-oriented career policy

The input from the focus groups has produced, among other things, the ‘Recognition & Rewards: Room for everyone’s talent’ training course. The two-day course (plus one return session) is intended to familiarise supervisors with the guiding principles to be applied for the talent development of their staff. Participants also learn how to conduct development interviews, both one-to-one and with the whole team.

“Supervisors often have to search high and low to find information on how to use the Recognition & Rewards programme to implement the career policy”, says Vanderhaeghe. “There is no playbook, step-by-step plan or check list. Nor do we want there to be any; supervisors should be able to put it into effect themselves. However, with this programme, we are giving supervisors the opportunity to reflect and learn from each other.”

Cross-pollination of academic and support staff

Academic and support staff encounter each other at all Leadership Academy courses. “We deliberately use the term ‘university staff’ and make no distinction between them”, Vanderhaeghe points out. “Encounters between academic staff supervisors and support team supervisors make for interesting cross-pollination. They find learning from each other’s experiences enriching.”

UM Career Compass

Learning how to use the UM Career Compass is an important component of the training course. “A format for development interviews has been developed for each of our five profiles. We call it the UM Career Compass”, Vanderhaeghe explains. “This compass replaces the existing tool kit for appraisal interviews. It helps during interviews regarding staff members’ development and helps in finding a good balance between the talents and ambitions of staff members and the organisation’s strategy and requirements.”

Looking ahead

Almost all training courses for 2023 were fully booked. This means that, by the end of this year, the Academy will have trained around 240 supervisors in total. “We will continue to improve the range we offer by collecting feedback and monitoring the results”, says Vanderhaeghe as she looks to the future. “A change in culture will require more than just training courses, but we are making good progress. So far, we have received positive reactions from participants.”

If you would like to know more about this project, you can contact the Leadership Academy team at leadershipacademy@maastrichtuniversity.nl, and they will be happy to tell you more.

Hilde Verbeek: ‘The training course has given me some specific tools to use’

Good practices: leadership - Recognition & Rewards (6)Prof. Hilde Verbeek took the training course in her role as programme leader for the Ageing and Long-Term Care line of research. What are her thoughts, looking back on it?

“The training course taught me a great deal about how to implement the Recognition & Rewards programme into my own research group and in the workplace. Above all, it has given me some specific tools to use. How do you discover talent? How do you help people with their development? How do you conduct development interviews? I enjoyed exchanging ideas with people in similar positions. It also helps with self-reflection. Thanks to the course, I am now better equipped to help staff members think about their own development and talents, across the entire spectrum of education, research and impact.”

Good practices: leadership - Recognition & Rewards (2024)

FAQs

How do you recognize and reward good work? ›

Try to recognize the individual as soon as you can after the contribution or accomplishment. This makes the link between the behavior and the reward clear. Be specific. While a “thank you” is always welcome, your impact is greater if you describe the accomplishment and the value that it created.

What are the five leadership best practices? ›

The authors discovered that when leaders experience their personal best, they display five core practices: they Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act, and Encourage the Heart. Jim and Barry called these behaviors The Five Practices of Exemplary Leadership®.

How presenting awards recognition and rewards can assist with effective leadership of staff? ›

Companies that take the time to engage their employees also tend to have higher productivity, profitability, and lower turnover. Employee recognition also has the benefit of increasing employee awareness and appreciation of company goals and values, and it can help boost a team's sense of purpose.

Why is recognition and rewards important in the workplace? ›

Recognition and rewards contribute to employees' overall well-being and job satisfaction. Employees are also 73% less likely to feel burned out when recognition is offered. When employees feel appreciated, they experience reduced stress levels and increased job fulfillment, leading to a healthier work-life balance.

What is an example of reward and recognition strategy? ›

Monetary recognition includes salary increases, bonuses, travel, and gift cards. Rewards like these make employees feel appreciated for the work they do each day.

How do you measure rewards and recognition? ›

How to measure the success of your employee recognition program
  1. Participation Rate.
  2. Tracking reward budgets.
  3. Ask your employees for feedback.
  4. Employee satisfaction.
  5. Employee retention.
  6. Assessing employee behaviour changes.
  7. Top performers.
Jan 24, 2024

What are the 5 C's of effective leadership? ›

The 5 C's of Successful Leadership
  • Competence. In order for a leader to be successful in today's business environment, it is crucial that they have professional competence. ...
  • Courage (and Confidence) ...
  • Communications. ...
  • Compass. ...
  • Coaching Skills.

What are the 5 P's of leadership? ›

Purity, pragmatism, positivity, patience, and passion are all qualities that contribute to great leadership in different ways. They are all essential qualities that enable leaders to guide their teams towards success.

How to implement reward and recognition? ›

Following are the strategies to enable an effective Rewards & Recognition program and drive high employee engagement.
  1. Make it personal.
  2. Enable gamification.
  3. Provide learning and development opportunities.
  4. Motivate with monetary incentives.
  5. Floating offs/Holidays and bonus as rewards.
  6. Magnify recognition.
Feb 1, 2024

How do you reward recognize and encourage strong performance? ›

Implement a variety of reward types to cater to different preferences and to keep the rewards program exciting and engaging. These can include bonuses, extra vacation days, public recognition, professional development opportunities, and even small tokens like gift cards or company swag.

How to announce reward and recognition in the workplace? ›

10 ideas to help launch an effective employee recognition program
  1. Get creative — build a brand.
  2. Give your employees a chance to name your program.
  3. Show real people… your people!
  4. Leverage the power of video.
  5. Get ready for a countdown.
  6. Train your leaders.
  7. Celebrate and decorate!
  8. Mark recognition in your diary.

What is the best reward for employee recognition? ›

65 Creative Employee Reward Ideas
  1. Branded clothing/swag. The first idea on our list is to utilize what you likely already have in your arsenal—your company's own branded swag! ...
  2. Spotify Premium or Apple Music subscription. ...
  3. Plants 🚫💰 ...
  4. Book of the Month. ...
  5. Charitable giving. ...
  6. Gift cards. ...
  7. 7. “ ...
  8. Coffee memberships.

What are the objectives of rewards and recognition? ›

Rewarding and recognizing employees leads to greater employee engagement, which increases retention and helps create a more positive overall workplace. Incorporating a rewards and recognition program helps increase employee engagement, leading to many benefits for the company, like increased productivity and retention.

How does lack of recognition affect employees? ›

However, when employees are not recognized for their efforts, they tend to become more withdrawn and uncooperative with others. Moreover, their reluctance to complete their work on time or to address performance issues also leads to poor workplace coordination.

How do you recognize someone's good work? ›

Here are some examples of employee incentives to try:
  1. Give a shout-out at a meeting. ...
  2. Leave a thank-you note. ...
  3. Host a company dinner. ...
  4. Offer an assignment on an advanced project. ...
  5. Post on your company's social media. ...
  6. Give a personalized gift. ...
  7. Create an employee wall of fame.

How do you like to be recognized and rewarded for a job well done? ›

Introducing 9 Amazing Ways Employees Want To Be Recognized At Work:
  1. Boost Peer to Peer Recognition.
  2. Leverage Social Media.
  3. The Era of Instant Gratification.
  4. Gift of "Time-off"
  5. The Power of Personalization in Rewards and Recognition.
  6. Public Recognition In The Workplace.
  7. Verbal Recognition > Non-Verbal Recognition.
  8. Be Specific.
Jul 17, 2024

When should you Recognise and reward good performance? ›

Provide regular feedback on task performance. Praise workers whenever tasks have been done well and be specific about what was done well so that it may be repeated. Recognise and reward workers for their ingenuity or effort, not just for their contribution or productivity.

How do you write reward and recognition? ›

How to write a letter of recognition in 9 steps
  1. Choose the appropriate format. ...
  2. Personalize the message. ...
  3. Determine why you're writing the letter. ...
  4. Recognize specific achievements. ...
  5. Use active voice and positive vocabulary. ...
  6. Express your sincere appreciation. ...
  7. Share others' recognition. ...
  8. Choose the right time to deliver.
Sep 25, 2023

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