Are you shopping for a new refrigerator but can’t decide between GE and Samsung?
Which is better for your kitchen? What are the key differences?
In this comparison of GE vs. Samsung refrigerators, you’ll learn how they differ in reliability, price, warranty, features, options, and more.
Plus, I reveal what appliance repair pros say about both brands.
Use the links below to navigate the comparison:
- GE vs. Samsung Refrigerators: Key Takeaways
- Difference 1: Reliability
- Difference 2: Price
- Difference 3: Warranty
- Difference 4: Features
- Difference 5: Technology
- Difference 6: Models and Options
- Difference 7: Top-Rated Models
- What Others Say About GE and Samsung Refrigerators
- Bottom Line: Should You Buy a GE or Samsung Refrigerator?
GE vs. Samsung Refrigerators: Key Takeaways
Here’s a quick rundown of the main differences between GE and Samsung refrigerators:
Reliability: GE is generally considered more reliable. I interviewed seven appliance repair technicians; three recommended GE as one of the most reliable brands, while all seven said to avoid Samsung due to frequent service issues.
Price: GE has more budget-friendly fridges under $2000 (117 to Samsung’s 46), while Samsung offers more high-end models.
Warranty: Both brands offer a 1-year warranty covering full replacement of defective parts, including labor costs, and five years of coverage on the sealed system. Samsung fridges also come with a 10-year warranty on the digital inverter compressor, while GE covers extension slides (parts only) for life.
Features: Both brands have comparable features like water/ice dispensers, LED lights, and digital temperature controls. GE offers unique LED lighting across the entire back wall, while Samsung has a triple evaporating cooling system in some models.
Technology: Samsung leads in smart tech with its Family Hub system, offering more advanced features than GE’s SmartHQ app.
Models and Options: GE has a wider variety of models (73 compared to Samsung’s 37). Samsung offers specialty styles and finishes, including 4-door flex and freezer-less options.
Expert and Consumer Opinions: Both brands are praised by leading publications like The New York Times and Reader’s Digest for their innovative technology, convenient storage, and sleek design.
Should You Buy a GE or Samsung Refrigerator?
Go with a GE refrigerator over Samsung because GE refrigerators are less prone to issues, and parts and service are more accessible when problems occur. They also offer more affordable options under $2,000.
Samsung has some unique features like the Family Hub and flex zones that allow you to adjust the temperature of a compartment. But I recommend GE for most buyers looking for a reliable fridge that keeps food cold and lasts a long time.
Difference 1: Reliability
Reliability is an essential factor when choosing between GE and Samsung refrigerators. Features and technology don’t matter if the fridge breaks down.
So which brand is more dependable?
As part of my research for my guide to the most and least reliable refrigerator brands, I interviewed several appliance repair technicians. I asked each expert which brands they consider the most and least reliable.
Of the seven companies surveyed, three said GE is one of the most reliable brands (one advised to avoid GE). All seven repair technicians said to avoid Samsung because it’s the least reliable fridge brand.
The appliance service team at Hunter Appliance in Littleton, Massachusetts, said, “We tend to see the lowest service call rates on Bosch, GE, and KitchenAid French door fridges and the highest on Samsung, LG, and Frigidaire.”
Appliance Services, LLC in Epping, New Hampshire, said, “Stay away from LG and Samsung. Few companies service these brands.”
Harrison Refrigeration & Appliances in Hyde Park, Massachusetts, said, “Electrolux, Frigidaire, Samsung, LG, Blomberg, and Beko are the least reliable refrigerator brands. These brands have frequent service issues and poor customer service, and their parts are frequently on backorder or no longer available. They’re also more susceptible to premature failures.”
Ray’s Appliance in Taunton, Massachusetts, said, “The brand we recommend above all others is GE. They have the best service and parts availability of all of the brands we carry. Samsung lacks parts availability and local service companies, and as a result, we elect not to sell the brand.”
You can read quotes from all the experts I interviewed in this guide. The chart below shows the full results of my interviews:
| Brand | Votes for Most Reliable Refrigerator | Votes for Least Reliable Refrigerator |
|---|---|---|
| Whirlpool | 4 | 1 |
| GE | 3 | 1 |
| KitchenAid | 3 | 1 |
| Bosch | 2 | 0 |
| Maytag | 2 | 0 |
| Jenn Air | 1 | 0 |
| LG | 0 | 6 |
| Samsung | 0 | 7 |
| Frigidaire | 0 | 2 |
| Electrolux | 0 | 1 |
| Blomberg | 0 | 1 |
| Beko | 0 | 1 |
Difference 2: Price
Both GE and Samsung refrigerators are available in a range of price points, from budget models to high-end luxury options. However, there are some notable differences between the two brands when it comes to price and model selection:
- Under $2,000: GE has far more budget-friendly options, with 117 models priced under $2,000. Samsung only has 46 models in this lower price range.
- Over $2,000: Samsung offers more high-end models, with over 190 priced over $2,000.
It’s important to note that GE offers premium refrigerator brands separate from their regular GE models.
GE’s ultra-high-end Café and Monogram lines and the stylish GE Profile series are not included in the model counts and pricing mentioned here. These specialized brands are GE’s top-tier offerings for customers seeking the utmost in luxury appliances.
The standard GE refrigerators focus more on affordability and delivering value at reasonable prices.
The chart below compares the number of GE and Samsung refrigerator models across different price ranges.
| Price | GE Refrigerator Models | Samsung Refrigerator Models |
|---|---|---|
| Under $2,000 | 117 | 46 |
| $2,000 to $2,500 | 10 | 58 |
| $2,500 to $3000 | 17 | 100 |
| $3,000 to $3,500 | 8 | 19 |
| $3,500 to $4,000 | 5 | 12 |
| Over $4,000 | 1 | 6 |
Difference 3: Warranty
Both GE and Samsung provide solid warranties to protect against defects and failures. However, there are some notable differences.
Both brands offer a 1-year warranty covering full replacement of defective parts, including labor costs.
Both of their warranties also cover the sealed refrigeration system for five years.
Beyond five years, Samsung covers its digital inverter compressor for ten years, and GE covers its extension slides (the mounts for adjustable shelves and drawers) for life. Samsung does not offer lifetime coverage on any components.
GE offers a more generous two-year warranty covering all labor and in-home service for repairs for built-in models. Samsung reserves its two-year comprehensive coverage for customizable Bespoke models only.
If you’re confused by all these terms, the table below comparing GE and Samsung warranties should help.
| Warranty Period | GE | Samsung |
|---|---|---|
| One Year | Full replacement for any part that fails due to a defect in materials or workmanship | Full replacement for any functional internal part |
| Two Year | N/A | Full replacement for any functional internal part on bespoke models |
| Five Years | Full replacement of any part of the sealed refrigeration system (compressor, condenser, evaporator, and tubing) | Full replacement of any part of the sealed refrigeration system (compressor, condenser, evaporator, and tubing) |
| Years Six – Ten | For GE Profile 42- and 48-inch built-in fridges: Full replacement of any part of the sealed refrigeration system | Digital Inverter Compressor Only (parts only) |
| Lifetime | Replacement of extension slides (parts only) | N/A |
Read the fine print in both brands’ full warranties (Samsung, GE) to learn more.
Difference 4: Features
When it comes to features, GE and Samsung refrigerators are pretty similar overall, with a few key differences:
First, some GE models have LED lighting across the entire back wall for better interior visibility. This LED wall feature is not offered on Samsung fridges.
Additionally, Samsung has a unique triple evaporating cooling system on large, multi-zone refrigerator models. This system uses three fans and two compressors to maintain consistent cooling. GE does not provide a triple evaporator system.
Beyond those two differentiators, GE and Samsung align closely on standard features:
- Both offer conveniences like water/ice dispensers, dispenser lighting, reversible doors, child locks, and smudge-proof exteriors.
- They also provide modern touches like hidden hinges, digital temperature controls, and door-in-door compartments.
- Useful extras like wheels, door alarms, and Sabbath mode are present across both brands, too.
The chart below shows the main options and how the brands compare. Remember that these features are available, but every model doesn’t have all of these features. Check the specs to ensure the fridge you buy has the features you want.
| Feature | Explanation | GE | Samsung |
|---|---|---|---|
| Ice and water dispensers | Usually located on the front of the fridge | ✔ | ✔ |
| Dispenser light | Dispenser lights allow you to see how much water you’re putting into the cup at night | ✔ | ✔ |
| Hidden Hinges | Hinges are concealed inside the refrigerator, giving the appliance a seamless look | ✔ | ✔ |
| Reversible door hinge | Reversible door hinges let you change the swing direction of the fridge doors to fit your kitchen layout | ✔ | ✔ |
| LED lights | Energy-efficient LED lights illuminate the inside of the fridge | ✔ | ✔ |
| Wheels | Wheels are located on the bottom, making it easier to move | ✔ | ✔ |
| Door alarm | When you accidentally leave the fridge door open, an alarm will sound | ✔ | ✔ |
| Child lock | Child lock disables the front control panel, preventing children from changing the temperature and disabling/enabling the ice maker | ✔ | ✔ |
| Sabbath mode | Disables the lights, door alarms, and dispenser in observance of the Sabbath and other Jewish holidays | ✔ | ✔ |
| Smudge-proof | Smudge-proof refrigerators won’t have unsightly finger smudges when you touch the door or handle | ✔ | ✔ |
| Digital temperature control | The digital temperature controls on the front of the fridge let you adjust the temperature with the push of a button | ✔ | ✔ |
| Door within door | Door-in-door fridges have an outer door and an inner door. You can grab items from the outer compartment without letting out cold air from the inner compartment | ✔ | ✔ |
| Flat-back design | Flat-back fridges do not have any raised areas on the back, allowing them to sit against a wall without any gaps | ✔ | ✔ |
| Garage ready | Designed to maintain the proper temperature, even in extreme heat and cold | ✔ | ✔ |
| LED wall | Brighter LED lights along the entire back wall | ✔ | ✘ |
| Triple evaporating cooling system | Features three fans and two compressors to cool large-capacity refrigerators with multiple zones | ✘ | ✔ |
Difference 5: Technology
When it comes to smart technology, both GE and Samsung offer advanced features for convenience and connectivity. However, Samsung’s Family Hub ecosystem provides more expansive capabilities.
GE refrigerators focus more on core smart fridge functionality through the SmartHQ app. Samsung goes beyond with broader integration that transforms the refrigerator into a smart kitchen hub.
GE Refrigerator Technology
Remote Monitoring and Control via SmartHQ: The SmartHQ app allows you to control your GE fridge from your smartphone. You can adjust the temperature, turn ice making on and off, and more.
Remote Temperature Adjustment: If you’re out of the house and realize you left the fridge on a warmer setting, you can use the app to lower the temperature. That prevents food from spoiling if the refrigerator gets too warm. It also allows you to set Sabbath mode and the TurboCool and TuroFreeze modes.
Door Open Alerts: The SmartHQ app sends alerts if the fridge door is left open so you can take quick action to avoid temperature fluctuations and energy waste.
TurboCool and TurboFreeze: Utilize these settings for a swift reduction in temperature, perfect for when you’ve placed warm items inside or after the door has been opened repeatedly, causing a rise in the internal temperature.
Scheduling Ice Maker and Hot Water: You can schedule the ice maker and hot water functions when needed. For example, have hot water ready for morning tea.
Autofill Dispenses Precise Amounts: Autofill allows you to program exact water amounts. Press autofill to get the right amount for your reusable bottle or cup.
Some GE Models Have Built-In Keurig Coffee Makers: Selected GE fridges come with a Keurig single-cup brewing system built into the door. The Keurig can be controlled via the SmartHQ app. You can even schedule it to be hot and ready when you wake up.
Samsung Refrigerator Technology
Samsung Family Hub: Samsung’s Family Hub platform goes beyond core fridge functionality. You get a suite of features for full kitchen connectivity.
Remote App Control via SmartThings: Like GE, Samsung offers remote monitoring and control through the SmartThings app. You can adjust temperatures and settings from your phone.
Voice Commands Through Bixby: Bixby voice assistant allows hands-free voice control of your Family Hub fridge. Just say commands aloud to adjust temperatures, turn on ice making, and more.
Family Hub Display on the Door: The Family Hub display built into the fridge door lets you manage your family’s schedules and shopping lists, stream music, set timers, and more.
Beverage Center: Utilize settings to fill a glass or pitcher with just one touch.
FlexZone Customizable Temperature Zones: FlexZone enables adjustable temperature zones within the fridge and freezer.
Difference 6: Models and Options
GE and Samsung offer a variety of refrigerator models and design options to suit different needs and kitchen aesthetics.
Here is an overview of how the brands compare:
| GE | Samsung | |
|---|---|---|
| Number of Models | 73 | 37 |
| Styles | – French door – Side-by-side – Top freezer – Bottom freezer | – French door – Side-by-side – Top freezer – Bottom freezer – 4-door flex – Freezer-less |
| Finishes | – Stainless steel – White – Black – Slate – Black slate – Silver – Bisque | – Stainless – Black stainless – Bronze stainless – White – Navy – Black – Gray -Custom |
Difference 7: Top-Rated Models
Here’s a comparison of top-rated refrigerator models from GE and Samsung:
GE French Door Refrigerator
This 36-inch wide French door refrigerator is ENERGY STAR Certified. With 21.9 cu. ft. capacity, it offers ample storage for most households.
The exterior is available in four premium finishes — black slate, slate, white, and fingerprint-resistant stainless steel. The door handles have a contoured and sleek low-profile design.
Inside the fridge are two humidity-controlled drawers for preserving fruits and vegetables. Remember that the adjustable spill-proof glass shelves can be shifted to accommodate taller items.
Bright LED lighting ensures visibility in every corner, while the LED display dispenser provides illumination at night. For easy cleaning, the shelves and bins are removable.
Digital temperature controls allow customization of each compartment’s temperature. The fridge ranges from 34-40°F, while the freezer goes from -6-+6°F.
GE Side-by-Side Refrigerator
This 25.3 cu. ft. side-by-side refrigerator includes several desirable features at an affordable price.
The exterior is available in five finishes — white, black, bisque, slate, and fingerprint-resistant stainless steel. Inside the fridge are adjustable slide-out spill-proof shelves, a full-width sliding deli drawer, and an adjustable humidity drawer for produce.
The freezer has two full-extension slide-out bins along with a hanging ice bucket. Both compartments boast advanced temperature management systems to prevent fluctuations, and the external digital controls allow easy access when adjusting temps or modes.
Interior LED lighting provides clear visibility, and the dispenser has a night light for use in the dark. All the shelves and drawers are removable for easy cleaning access.
Samsung Smart Side-by-Side Refrigerator
Samsung’s 26.7 cu. ft. Smart Side-by-Side fridge features a minimalist design with a fingerprint-resistant stainless steel door. The flat, recessed handles blend seamlessly into the door. Its large interior holds 10% more groceries than the standard side-by-side model.
The exterior includes the Family Hub display with a 21.5″ touchscreen providing smart home controls. You can see inside the fridge, play music, plan calendars, and more.
Samsung’s Twin Cooling Plus prevents odor cross-contamination between the fridge and freezer. Multi-vent air flow allows even temperature distribution.
This ENERGY STAR Certified model includes a high-capacity ice maker that can hold up to 12 lbs. of ice cubes. Best of all, the Ice Master freezing system produces ice quickly, even during heavy usage.
With Wi-Fi connectivity, you can adjust temperatures and receive usage alerts through Samsung’s SmartThings app.
Samsung Smart 4-Door French-Door Refrigerator
Samsung’s 4-Door French-Door fridge features a versatile 17.3 cu. ft. capacity design. The minimalist steel finish and low-profile handles blend in with any kitchen.
The fridge section contains two humidity-controlled crisper drawers with vapor barriers to keep produce fresh, and each drawer’s temperature can be adjusted independently. The lower convertible FlexZone drawer can switch from fridge to freezer by pressing a button.
Durable tempered glass shelves inside the fridge and FlexZone sections support heavy items while containing spills. Cooling vents enhance air circulation for even temps.
With built-in Wi-Fi, you can monitor and control settings remotely using Samsung’s SmartThings app. The Family Hub feature can be added on as an additional option. The fridge also includes high-efficiency LED lighting throughout the interior.
What Others Say About GE and Samsung Refrigerators
Leading publications applaud GE and Samsung for their smart technology, convenient storage, and sleek design. Here’s what the top outlets say.
The New York Times praises GE’s French-door fridges in its review of Best Refrigerator Brands, noting high customer satisfaction ratings in their survey of 5,000+ readers. They highlight the GE Profile PVD28BYNFS for its motion-activated dispenser light, interior LED light wall, and swiveling door bins.
The Spruce compliments the LED light wall inside GE French-door models, illuminating the entire interior. The reviewers also note the handy swiveling door bins for easy access without opening the door fully.
Reader’s Digest calls out the affordable GE Standard Depth Side-by-Side Refrigerator for its 4.5-star average rating, smudge-resistant stainless exterior, energy-efficient LED lighting, and “rave”-worthy external ice/water dispenser. The reviewers also loved the electronic display for easy monitoring of the internal temperatures.
Reader’s Digest also praises the Samsung Family Hub smart fridge for its Wi-Fi connectivity and app features like remote temperature control and digital pantry. They call it a “Wi-Fi-connected wonder.”
Forbes highlights Samsung’s Bespoke refrigerators and Family Hub technology as standouts. In particular, the reviewers loved the 3-Door French-Door Refrigerator.
Popular Mechanics calls out Samsung’s Counter-Depth Side-by-Side refrigerator for its modern design, generous capacity, Wi-Fi capabilities, and modern display screen. They note Samsung fridges offer attractive styling and features at an excellent value.
Bottom Line: Should You Buy a GE or Samsung Refrigerator?
So, should you buy a GE or Samsung refrigerator?
The fact is, both brands offer a range of models under $2,000 to over $4,000. And both brands are packed with all the features and technology you could ever want in a refrigerator.
The most significant difference between these two brands is reliability. All seven appliance repair technicians I spoke to said to avoid Samsung fridges because they’re prone to issues and difficult to service. Three recommended GE as one of the most reliable brands, and only one said to avoid it. Because of that, I highly recommend GE.
Unless Samsung’s unique offerings like the Family Smart Hub and FlexZone temperature customization are must-have features, a GE fridge is a wiser long-term investment for most buyers.
Related Topics
- The Most Reliable Refrigerator Brands (And Brands to Avoid)
- GE Profile vs. Monogram Appliances: 5 Key Differences
- GE Profile vs. Café Appliances: 3 Key Differences
- GE Café vs. Monogram Appliances: 5 Key Differences Explained
- GE vs. Frigidaire Refrigerators: An In-Depth Comparison
