Introduction
When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than one million Marylanders each year.We do this by providing economic support, preventive services, and caring for children and adults.
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.
GRADE
12
LOCATION OF POSITION
Maryland Department of Human Services
Charles County Department of Social Services
Family Investment Administration
200 Kent Avenue
La Plata, MD 20646
Main Purpose of Job
The office clerk primarily assisting the Family Investment Administration Division supporting the Supplemental Nutrition Assistance Program (SNAP), Temporary Cash Assistance (TCA), Emergency Allotments (EA) and other programmatic offerings within this division. In the provision of duties, the incumbent will be expected to schedule and support various unit and leadership meetings with internal and external stakeholders, monitor and track divisional spending providing notification of overages and balances. This position will also support learning data capture needs for the division and will act in a support capacity to observe, learn and demonstrate advance knowledge of data capture for the Emergency Unit. The work requires exercise of discretion and considerable judgement in applying laws, rules, and procedures related to the clerical functions.
POSITION DUTIES
- Assists the Administrative Supervisor by providing backup coverage as necessary to ensure the efficient management and support of the Family Investment Administration and at times the Family Services Division.
- Provides support to the leadership within the FIA Division supporting the meeting organizers with scheduling through agenda and minutes creation, dissemination and storage of said meetings for audit needs.
- Assembles, complies, and summarizes data, policy and action transmittal updates in effort to prepare reports, present statistics, charts, and graphs for Administrative Supervisor, Deputy Director, FIA leadership and or the Department of Human Services when requested.
- Reports errors with mail collections, financial tracking or missed documentation on request for transportation needs.
MINIMUM QUALIFICATIONS
Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Two years of experience performing administrative staff, clerical, clerical technical, or secretarial work.
Notes:
1. Candidates may substitute 30 college credit hours from an accredited college or university for each year of the required experience.
2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicantswho possess the following preferred qualification(s).Include clear and specific information on your application regardingyour qualifications.
One year of experience with Microsoft Excel, Access, GoogleSuites to include Google Suites.
One year of experience creating and maintaining spreadsheets.
One year of experience in taking meeting minutes.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date.We will not consider information submitted after this date.Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on theeligible (employment) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.It is important that you provide complete and accurate information on your application.Please report all experience and education that is related to this position.
BENEFITS
As an employee of the State of Maryland, you will have access to outstanding benefits, including: healthinsurance, dental, and vision plans offered at a low cost.CLICK ON THIS LINK FOR MORE DETAILS:STATE OF MARYLAND BENEFITS.
- Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
- Annual Leave - ten (10) days of accumulated annual leave per year.
- Sick Leave - fifteen (15) days of accumulated sick leave per year.
- Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
- Holidays - State employees also celebrate at least twelve (12) holidays per year.
- Pension - State employees earn credit towards a retirement pension.
- Positions may be eligible for telework.
FURTHER INSTRUCTIONS
The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, Attn: Trelia Gunter, 25 S. Charles Street, Baltimore, Maryland 21201.
All mailed documents must include the applicant's name and the job number and must be received by 5 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application.
If additional information is required, the preferred method is to upload. If unable to upload, please email requested information only to trelia.gunter@maryland.gov. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.
If you have any questions concerning this recruitment process for this position, please contact 410-767-7416.
TTY Users: call via Maryland Relay.
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.
